Built to protect you, before you need it
Your points are spent only with your approval, your number shows only with your consent, and your calls stay in the app.
The basics
A PIN for every payment
Every points payment, including every shop order, needs your PIN or fingerprint.
Calls without numbers
You talk to drivers, couriers and shops in the app. Your number shows only with your consent.
Held, not spent
Reserved points stay yours until the deal completes, and come back if it does not.
Codes only you hold
The ride code and boarding code go to you only, and are never sent to the driver.
Safe ride sharing
A live link for people you trust, without phone numbers or personal data.
Verified people
Drivers and couriers submit their ID and documents, and our team reviews every application.
Your location is protected
In classifieds others see only an approximate spot, unless you choose otherwise.
You choose who sees you
Your photo, who can message you, who can send you points: all your settings, with block and report.
The SOS button
When you press it, three things happen:
Calls emergency services on 112
Texts your location to trusted contacts
Alerts our SOS desk
Good to know
- The SOS button works in Mishwar and Khodni Ma’ak, and couriers have an emergency stop in work mode.
- The emergency call goes straight from your phone, even without internet.
- An SMS with your location reaches the trusted contacts you choose.
- Our SOS desk is alerted to follow up.
- The ride is not cancelled, and the other side is not told.
Your points and payments
Every points payment needs a fresh confirmation with your PIN or fingerprint; the server never trusts the device alone.
After several wrong tries the PIN pauses for a while, longer with every repeat. Changing the PIN needs an SMS check.
You sign in with your mobile number and an SMS code, so there is no password to leak.
In bookings, bids and trips the points stay yours and are held; "Reserved now" shows why each one is locked.
We remind you before points expire, the soonest-expiring are used first, and a cancelled pay code returns your points with the same expiry.
Your privacy
Your photo for everyone, for people you dealt with, or nobody; and you decide who can message you and who can send or request points.
Chats and calls with drivers, couriers, shops and sellers stay in the app, and a number shows only with its owner’s consent.
Call signalling runs on private channels that only the two parties can join.
Others see an approximate spot for your listing unless you choose to show the address.
The app does not follow your location in the background, except for couriers and drivers while they work. Riders read their position once when needed.
You can block or report anyone at any time, and our team reviews every report.
In Mishwar and Khodni Ma’ak
The 4-digit ride code and boarding code go to the rider only and are checked on our servers. Nothing that could reveal them reaches the driver.
The price you see is what you pay. Asking for extra money is a recorded violation: refuse it and report it.
Drivers submit their ID, licence, car, documents and a verification selfie, and our team reviews every application before approval.
"I prefer a woman driver" for women riders, and "women only" trips in Khodni Ma’ak.
A live link lets people you trust follow your ride, without phone numbers or the ride code. It can be shared with trusted contacts automatically.
In Khodni Ma’ak every route has a price cap, and strangers cannot send numbers or links before booking.
Fairness and trust
A shop can be reported for any order. A courier can be reported only after real contact. Our team reviews every report.
Partners are reviewed only by visitors whose visit was recorded.
Every promoted listing carries the "Sponsored" label.
Skipping offers is never punished, and nobody is switched off by rating alone.
Notifications reach only devices that are still signed in, and outdated versions can be stopped until everyone updates.