How it works

Everything in a few steps

Ten short guides for what people do most, with the steps as they are in the app today.

1. Get started

  1. Open the app and enter your Syrian mobile number. No email needed.

  2. Tap "Send verification code" and you get an SMS with the code.

  3. Enter the code, then add your name and pick a username.

  4. Create your 4-digit PIN at your first payment, and turn on fingerprint if you like.

2. Earn points

  1. Open "Card + QR".

  2. Show the code at the till.

  3. The cashier sends the earn request to your phone.

  4. Confirm it in time and the points land in your wallet at once.

3. Pay with points

  1. Open "Card + QR", then "Pay with points".

  2. Choose how many points.

  3. Confirm with your fingerprint or PIN.

  4. Show the code at the till before it expires, or read out the short code.

4. Order from a shop

  1. Open "Shop" and pick a partner and items.

  2. Choose pickup or delivery, and move the map until the pin sits on your building.

  3. Choose "As soon as possible" or a time today or tomorrow.

  4. Set what you pay in points and the rest in cash, confirm with your PIN, and track it live.

5. Send a gift

  1. In "Services" choose "Gifts", then pick a design.

  2. Choose the person by name, username or number.

  3. Set the points, write your message and pick the opening effect.

  4. Confirm with your PIN. Your friend opens it with the celebration and you see "Opened ✓".

6. Order a ride

Closed beta
  1. Open Mishwar and type "Where to?".

  2. Pick a class and see the fixed price before you request.

  3. Request and watch the car approach.

  4. Check the plate, then give the driver your ride code.

7. Book an appointment

  1. Open "Bookings" and choose the service.

  2. Pick the day, time and staff member.

  3. Review the booking, and the deposit if the place asks for one.

  4. Tap "Confirm booking".

  5. The appointment appears in "My bookings" with chat and call.

8. Khodni Ma’ak

Beta
  1. Search city to city and pick a trip, booked instantly or by request.

  2. Pay cash in the car or with points.

  3. You get your ticket with the boarding code.

  4. Give the driver the code when you board, and rate the trip after arrival.

  5. Driving yourself? Verify your ID, licence and car, then publish your trip at a price within the route’s cap.

9. Become a courier

  1. In "Services" open "Deliver", then "Become a courier".

  2. Enter your city, vehicle and details, and upload your documents.

  3. Wait while our team reviews your application.

  4. Tap "Start work mode" to receive jobs.

  5. Pick up with the shop’s QR, hand over with the customer’s QR, and track your earnings and tips.

10. Post a listing

  1. Open "Used & services" and tap "+".

  2. Pick the category, and add photos, a price or an auction, and the place.

  3. Publish; our team may review it first.

  4. Answer buyers by chat or in-app call.

  5. With a points reservation, the points reach you at handover. You can also promote the listing.

For business owners: how to join as a partner