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Delete your account
You can ask for your account and data to be deleted at any time. Here is what happens and how.
Last updated: 10 October 2026
How to ask today
There is no delete button in the app yet. The support team handles deletion requests, and we will publish how to send a request on this page soon.
Before deleting, we check that the account is yours.
Before deletion
- Finish or cancel your open orders, bookings and trips, so that reserved points are settled.
- Use or gift your points before deletion; points cannot be recovered after the account is deleted.
- If you have a partner, courier or driver account, open balances are settled first.
What is deleted and what is kept
Your profile, photo, saved addresses and settings are deleted, and your account no longer shows to others.
Records we must keep for accounting, security or by law, such as the points and accounting ledger, stay for a limited period. The support team will explain this with your request.